Corporate Collections Specialist

Tampa, FL

OSG is a global provider of leading customer engagement and payment solutions. We help clients integrate critical customer interactions to optimize working capital and drive profitable business growth. Our solutions aim to connect the entire customer experience by aligning transactional, payment, and marketing touchpoints for simplified operations and smarter engagement. Plugging into the power of our innovative technology and data-driven insights, we curate tailored, digital-first strategies for a range of industries. The goal: to modernize processes and create frictionless experiences. Our clients benefit from a partnership that values simplicity, security, and connectivity—for today's environment and tomorrow's innovation.

OSG captures the moments of intersection between transactional, payment, and marketing services to holistically engage customers across platforms. We create more connected customer experiences by simplifying your business processes; transforming your operations; and unifying all communication touchpoints. Our comprehensive solutions embrace the modern consumer’s lifecycle, streamline the payment process, reduce costs, and improve efficiency.

We are seeking a talented Corporate Collections Specialist to join our team to help support and facilitate our growth and expansion of services.

 What you will do:

• Process and reconcile accounts receivable and remittances 

• Post daily payments including checks, wires, and ACH credit transfers to customer accounts.

• Address payment issues such as double payments, short payments and other discrepancies, working with various controller teams for resolution

• Assist in customer collections, including calls and correspondence 

• Regularly review AR reports to accurately track customer balances

• Support of collection forecasts

Required Qualifications:

• Ability to multi-task, take initiative and adapt quickly to changing priorities through excellent decision-making, problem-solving, and analytical skills.

• Proficiency with Great Plains.

• Proficiency with Microsoft Excel

• Superb written and verbal communications skills 

• Ability to work independently and contribute to broader team objectives

Benefits:

  • 3 weeks of paid time off annually
  • Medical, dental, vision plans, employee assistance program, as well as life insurance and LTD plans
  • Supplemental life insurance
  • Voluntary accident and critical illness insurance, respectively
  • Flexible Spending Account available
  • 401k plan

OSG offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. 

RSROSG


JOB CODE: 1000716