Lead Software Quality Assurance Analyst

Remote - Raleigh, NC

Lead Software Quality Assurance Analyst (Remote)

OSG is a global provider of leading customer engagement and payment solutions. We help clients integrate critical customer interactions to optimize working capital and drive profitable business growth. Our solutions aim to connect the entire customer experience by aligning transactional, payment, and marketing touchpoints for simplified operations and smarter engagement. Plugging into the power of our innovative technology and data-driven insights, we curate tailored, digital-first strategies for a range of industries. The goal: to modernize processes and create frictionless experiences. Our clients benefit from a partnership that values simplicity, security, and connectivity—for today's environment and tomorrow's innovation.

OSG captures the moments of intersection between transactional, payment, and marketing services to holistically engage customers across platforms. We create more connected customer experiences by simplifying your business processes; transforming your operations; and unifying all communication touchpoints. Our comprehensive solutions embrace the modern consumer’s lifecycle, streamline the payment process, reduce costs, and improve efficiency.


We are seeking a talented Lead Software Quality Assurance Analyst (Remote) to join our team to help support and facilitate our growth and expansion of services.

The Software Quality Assurance Analyst will be responsible for:

• Develop and execute tests and test plans for PhP, C#, and Java projects using Laravel, MySQL and SQL

• Efficiently document and execute test cases across all functional areas of our products

• Review product user interface for conformity to design guidelines

• Finding, isolate, document, regress, and track bugs through resolution

• Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process

Required Qualifications:

• Bachelor’s degree, preferably in Computer Science or equivalent

• 5+ years of software QA testing experience

• 2+ years experience around payment processing domain for ACH and Credit Card (CNP) (MUST)

• 2+ years of RESTful API testing experience using Postman with automation

• 1+ Years of Performance test experience using Jmeter or relevant tools

• 1 + Year of working experience on AWS console, dynamo db, cloudwatch logs, lambda, etc.

Preferred Qualifications:

• Product experience with Testing large scale Enterprise applications

• Experience with API Automation 

• Shows creativity and initiative to improve product coverage and effectiveness

• ADA (American Disability Act section 508) testing experience


  • $1,000.00 Sign-On Bonus
  • 3 weeks of paid time off annually
  • Medical, dental, vision plans, employee assistance program, as well as life insurance and LTD plans
  • Supplemental life insurance
  • Voluntary accident and critical illness insurance, respectively
  • Flexible Spending Account available
  • 401k plan

OSG offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. 



JOB CODE: 1000632