System Administrator

Renton, WA

System Administrator (Hybrid Role - Remote/On Site - Renton, WA) 

OSG is a global provider of leading customer engagement and payment solutions. We help clients integrate critical customer interactions to optimize working capital and drive profitable business growth. Our solutions aim to connect the entire customer experience by aligning transactional, payment, and marketing touchpoints for simplified operations and smarter engagement. Plugging into the power of our innovative technology and data-driven insights, we curate tailored, digital-first strategies for a range of industries. The goal: to modernize processes and create frictionless experiences. Our clients benefit from a partnership that values simplicity, security, and connectivity—for today's environment and tomorrow's innovation.

OSG captures the moments of intersection between transactional, payment, and marketing services to holistically engage customers across platforms. We create more connected customer experiences by simplifying your business processes; transforming your operations; and unifying all communication touchpoints. Our comprehensive solutions embrace the modern consumer’s lifecycle, streamline the payment process, reduce costs, and improve efficiency. 

We are seeking a talented System Administrator (Hybrid Role - Remote/On Site - Renton, WA) to join our team to help support and facilitate our growth and expansion of services. 

Job Purpose Summary

Responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology. Infrastructure engineering includes working with Internet connections, cabling, virtualization platforms, firewalls, switches, and storage area networks.

Information technology (IT) professionals who make sure an organization's computer systems are functioning and meet the needs of the organization. Sysadmins support, troubleshoot, and maintain computer servers and networks.

Key Responsibilities and Accountabilities: 

  • Support technology related projects as defined by key stakeholders
  • Managing Windows and Linux systems
  • Upgrading, installing, and configuring application software and computer hardware
  • Troubleshooting and providing technical support to employees
  • Creating and managing system permissions and user accounts
  • Creating and maintaining workstations and AWS Workspaces
  • Maintaining networks and network file systems
  • Support LAN/WAN/Server/Storage Infrastructure for on-premise and cloud environments
  • Ensure platform security and adherence to the best practices for IT systems
  • Contribute to infrastructure configuration and design in both physical and virtual environments
  • Maintain a professional demeanor with clients and colleagues
  • Provide technical support & training for users with varying levels of IT knowledge
  • Complete routine preventative maintenance of infrastructure components

Skills and Qualifications: 

  • Operating Systems: Windows and Linux administration.
  • Hardware: Working physical devices. 
    • VM-Ware
    • Shared storage technologies
    • Proficiency with Microsoft operating systems
    • Support of IT-related Security and compliance Frameworks - NIST, CIS, HITRUST, PCI compliance, SOC, etc.
    • Technical Documentation - Formally document network topology
    • Firewall experience (preferred)
  • Cloud Computing: Familiarity with cloud platforms such as Azure and AWS.
  • Networking: Able to support Local Area Networks (LAN) and Wide Area Networks (WAN), in addition to setting up network security features such as VLANs.
  • Communication and Interpersonal: Able to communicate well. Expected to help other employees through help desk support or other means.
  • General skills
    • Precise attention to detail
    • Ability to prioritize tasks
    • Advanced organizational skills
    • Analytical skills
    • Problem solving skills
    • Ability to work under pressure

Role Requirements: 

  • Bachelor's Degree or higher in Computer Science, Engineering or related field (Preferred)
  • Extensive knowledge of LAN/WAN technologies - Routing, Switching, Firewall experience, Routing Protocols (Preferred)
  • Extensive knowledge of Server/Storage/Virtualization technologies - Windows desktop/Server, VMware

OSG offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

RSROSG

JOB CODE: 1000618