IT Infrastructure Engineer

Carlstadt, NJ

IT Infrastructure Engineer | Hybrid Role | Remote/On Site - Carlstadt, NJ

OSG is a global provider of leading customer engagement and payment solutions. We help clients integrate critical customer interactions to optimize working capital and drive profitable business growth. Our solutions aim to connect the entire customer experience by aligning transactional, payment, and marketing touchpoints for simplified operations and smarter engagement. Plugging into the power of our innovative technology and data-driven insights, we curate tailored, digital-first strategies for a range of industries. The goal: to modernize processes and create frictionless experiences. Our clients benefit from a partnership that values simplicity, security, and connectivity—for today's environment and tomorrow's innovation.

 OSG captures the moments of intersection between transactional, payment, and marketing services to holistically engage customers across platforms. We create more connected customer experiences by simplifying your business processes; transforming your operations; and unifying all communication touchpoints. Our comprehensive solutions embrace the modern consumer’s lifecycle, streamline the payment process, reduce costs, and improve efficiency. 

We are seeking a talented IT Infrastructure Engineer (Hybrid Role - Remote/On Site - Carlstadt, NJ ) to join our team to help support and facilitate our growth and expansion of services. 

Job Purpose Summary

Responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology. Infrastructure engineering includes working with Internet connections, cabling, virtualization platforms, firewalls, switches, and storage area networks.

Key Responsibilities and Accountabilities: 

  • Support LAN/WAN/Server/Storage Infrastructure for on-premise and cloud environments
  • Ensure platform security and adherence to the best practices for IT systems
  • Contribute to infrastructure configuration and design in both physical and virtual environments
  • Support technology related projects as defined by key stakeholders.
  • Install, maintain, and monitor operating environments
  • Respond effectively and speedily to any problems
  • Conduct root cause analyses on infrastructure malfunctions
  • Document infrastructure malfunctions and corresponding actions
  • Maintain a professional demeanor with clients and colleagues
  • Provide training and technical support for users with varying levels of IT knowledge
  • Complete routine preventative maintenance of infrastructure components
  • Ensure operating environments stay safe and secure
  • Update any software and hardware where necessary

Skills and Qualifications: 

  • Proficiency with infrastructure hardware and technologies
    • IP Table Configuration Experience
    • Firewall Experience
    • VM-Ware Certified
    • Shared storage technologies
    • Proficiency with Microsoft operating systems
  • Knowledge of IT-related Security and compliance Frameworks - NIST, CIS, HITRUST, PCI compliance, SOC, etc.
  • Technical Documentation - Formally document the network topology
  • General skills
    • Precise attention to detail
    • Ability to prioritize tasks
    • Advanced organizational skills
    • Analytical skills
    • Problem solving skills
    • Ability to work under pressure

Role Requirements: 

  • Bachelor's Degree or higher in Computer Science, Engineering or related field
  • Extensive knowledge of LAN/WAN technologies - Routing, Switching, Firewall experience, Routing Protocols
  • Extensive knowledge of Server/Storage/Virtualization technologies - Windows desktop/Server, VMware
  • Strong background in AWS and cloud-based technology platforms
  • Preferred qualifications:
    • CCNP or Higher (CCIE) is a plus
    • Microsoft Certified Solutions Associate (MCSA)
    • VMware Certified Associate 6- Data Center Virtualization
    • Knowledge of IT-related Security and compliance Frameworks - NIST, CIS, HITRUST, PCI compliance, SOC, etc.

OSG offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.


JOB CODE: 1000505